Privacy Policy

Welcome to FloImg! This Privacy Policy explains how Flojo, Inc. ("FloImg", "we", "our", or "us") collects, uses, and shares information about you when you use our website and services. We value your privacy and are committed to protecting your personal information.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you interact with our website and services.

a. Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and authentication details (including OAuth provider information if you sign in with Google or GitHub).
• Usage Preferences: Your workflow configurations, saved templates, and editor preferences.
• Communication: If you contact us or provide feedback, we collect your contact details and the content of your messages.

b. Information Collected Automatically

• Usage Data: Information about your interactions with our website (pages visited, features used, workflows executed).
• Device and Log Data: Your IP address, browser type, operating system, and referring URLs.
• Analytics: We use Umami, a privacy-focused analytics service that does not use cookies and does not track individual users. See our Cookie Policy below for details.

c. Generated Content

When you use FloImg Studio Cloud, images you generate or upload may be stored temporarily for processing. If you save images to the cloud, they are stored in your account until you delete them.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process your image workflows and store generated content
• Manage your account and subscription
• Analyze aggregate usage patterns to improve our offerings
• Respond to your inquiries and provide customer support
• Comply with legal obligations and prevent fraud or abuse
• Enforce our content moderation policies

3. Sharing Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• AI Service Providers: When you use AI features, your prompts and images are sent to third-party AI providers (OpenAI, Stability AI, Google, etc.) according to their respective privacy policies.
• Infrastructure Providers: We use cloud hosting and storage providers (Hetzner, Cloudflare) to deliver our services.
• Payment Processors: Stripe processes payments and has access to billing information.
• Legal Compliance: We may share information if required by law or in response to legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of your personal data.
• Correction: You can ask us to update or correct inaccurate information.
• Deletion: You can request that we delete your account and personal data, subject to legal limitations.
• Opt-out: You can opt out of analytics tracking via our cookie settings.
• Data Portability: You can request an export of your data in a portable format.

To exercise your rights, contact us at privacy@goflojo.com.

5. Data Security

We use industry-standard measures to protect your personal information, including:

• HTTPS encryption for all data in transit
• Secure, httpOnly cookies for authentication
• Regular security audits and updates
• Access controls and authentication for internal systems

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information as long as necessary to provide our services:

• Account data: Retained while your account is active, deleted upon account deletion request.
• Generated images: Retained until you delete them, or upon account deletion.
• Analytics data: Aggregated, non-personal analytics are retained indefinitely.
• Legal holds: Some data may be retained longer if required by law.

7. Children's Privacy

FloImg is not intended for individuals under 16. We do not knowingly collect data from children. If we discover such data has been collected, it will be deleted promptly.

8. International Data Transfers

Your information may be processed in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different data protection laws than your home country. By using FloImg, you consent to these transfers.

9. Self-Hosted FloImg Studio

10. Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve our services. This section explains what cookies we use and why.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use our site.

Essential Cookies (Always Active)

Analytics (Optional)

Marketing (Not Currently Used)

We do not currently use marketing cookies or advertising trackers. If we add these in the future, we will update this policy and request your consent.

Local Storage

In addition to cookies, we use browser local storage for:

• Terms Consent: Remembers if you've accepted the Terms of Service
• UI Preferences: Stores your editor preferences and theme settings

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you via website notice or email. Your continued use of the Service after changes are posted constitutes acceptance of the modified Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@goflojo.com
Website: https://floimg.com

This Privacy Policy was created to comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).